Press Article
Legal Operations Teams: Catalysts for Cross-Functional Technology Integration
By Lauren Burnside
In an era where digital transformation is paramount, today’s legal operations teams are evolving beyond conventional roles. No longer merely focused on managing processes and legal spending, they are now essential players in driving value across entire organizations. As companies face increasing demands in data privacy, AI governance, and economic challenges, the integration of shared technology is emerging as a powerful opportunity.
A recent CIO survey revealed that 95% of senior IT executives plan to consolidate their technology vendors within a year. This trend reflects a concerted effort to streamline IT, improve security, and enhance operational efficiency—key areas where legal operations can exert influence. By identifying technological overlaps within departments, legal ops can lead cross-functional investments that not only optimize workflows but also minimize costs and heighten organizational agility.
At pivotal gatherings like Interact 2025 and CLOC, the imperative for legal to embrace digital transformation takes center stage. Legal operations professionals, with their unique vantage point bridging strategy and execution, are ideally positioned to advocate for shared technology that spans various departments. Their oversight of legal spend, vendor management, and compliance equips them to pinpoint shared challenges and align stakeholders toward collective solutions.
However, the allure of quick-fix point solutions can lead to tech bloat, ultimately undermining efficiency. Legal ops plays a critical role in advocating for cohesive technology strategies that enhance collaboration, streamline reporting, and ensure compliance.
To navigate this landscape, legal operations teams must foster alignment through clarity and collaboration, engage stakeholders early, and present a unified return on investment story. As legal departments evolve into strategic partners in technology investment, organizations that empower these teams will likely experience enhanced agility and an ability to adapt to the ever-changing business environment.
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