The massive Microsoft outage that occurred on Friday caused widespread disruptions in flights, banks, media outlets, and companies globally, including impacts in the Chicago area. This outage affected various Microsoft 365 apps and services, leading to issues with access for users. While Microsoft was gradually fixing the problem, many services, including airlines like American Airlines and Delta, reported difficulties.
The outage also affected emergency services and airlines in the United Kingdom, Australian airports, and European hubs like Schiphol Airport in Amsterdam and Berlin Airport in Germany. Flights were delayed, self-service booths disabled, and passengers stranded as online check-in services were disrupted.
In Australia, banks like NAB, Commonwealth, and Bendigo, and airlines such as Virgin Australia and Qantas, faced outages. Retailers experienced payment system issues, while news outlets like the ABC and Sky News struggled to broadcast due to the outage.
While there was a pause in some airline schedules like Delta and United, flights eventually resumed with residual delays. The Chicago area’s O’Hare International Airport and Midway Airport saw various flights impacted. Despite the disruptions, airlines and companies worked to resolve the issues while CrowdStrike, at the center of the outage, stated that they were fixing a defect in a Windows update. The Chicago Department of Aviation confirmed that flights were impacted but noted that the situation was being addressed.
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